You will receive notification via email in advance of your unit's transition to Skype for Business phone service.You will know when the transition is complete when your Avaya or Cisco telephone no longer has dial tone.Please see the Recommended Skype for Business Devices page for information on purchasing Skype for Business compatible devices.Skype for Business is not designed to be used with shared accounts for the purpose of instant messaging and presence.Skype-to-Skype communication is a term we use to denote a direct connection between two Skype for Business clients for the purposes of voice, video, chat and/or desktop sharing.Skype-to-Skype communication does not use the campus or public telephone network, so calls can only be made to other Skype for Business users at this time.
Changing your primary email address (Skype for Business login) can cause issues with Skype for Business' "presence" function and with reoccurring Skype for Business online meetings you have already scheduled.
For information on using the Skype for Business app, visit Skype for Business on Mobile Devices.
When you place a Skype-to-Skype audio or video call, the call is carried exclusively over KU’s data network or the Internet.
You have four options to retrieve voicemail: 1) Listen to the audio email attachment that is automatically sent to your email account in Outlook, 2) Call the Outlook Voice Access number (785-864-1900), 3) From the “Phone” tab on the Skype for Business/Lync interface, and 4) Use the Skype for Business mobile app.
After you are enabled for Skype for Business phone service, you will receive a welcome email from Microsoft Outlook with a temporary PIN for your voice mail.